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Web Design, Hosting, Digital Products & Services


Drop Service vs Dropshipping? Explained with Pros and Cons

Drop Service vs Dropshipping? Explained with Pros and Cons


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Black Pearl Matrix

Is Drop Service Easier Than Dropshipping?

Let’s talk about these two business models that are grooving?
When it comes to starting an online business, there are millions of opportunities to explore. Two of the very popular and profitable options are dropshipping and drop service.
Knowing this, many doubts arise, and that is exactly what we will talk about in this article. So if you want to discover the difference between these two business models and understand which one makes more sense for you, this is the right place! Come on?

1- How Does Dropshipping Work?

Dropshipping is a way of selling over the internet and it works as follows: a virtual store advertises a product, makes the sale through its website, then purchases from a supplier (national or international) and this one sends it to the buyer.
BPM Dropshipping how does it work
It is a way to sell online without stock, as the seller, among other details, needs to find a supplier inside or outside the country — the most common international ones — in order to make the purchase.
Making dropshipping a profitable business in the long term is a challenge precisely because of this sales logistics.
If, on the one hand, there is an economy in processes, inventory storage costs, on the other hand, there is the challenge of meeting deadlines, taxes and return policies that affect the profit margin.
Understanding what dropshipping is is easy, but putting it into practice requires a lot of responsibility, as there are many legal details to keep a business in this model.
Now that you know how dropshipping works, let’s talk about the advantages and disadvantages of the process.
We have separated them into two lists so that you can analyze every detail of this sales model.

2- Advantages of Dropshipping

2.1 Low Cost to Start

The first point about dropshipping, advantages and disadvantages is the low initial cost to start operating in this model.
The main investments go towards building the site on a quality server, with a design thought of good visualization and description of the products and a secure payment gateway.
Another detail that saves on business maintenance costs is logistics costs, as invoicing and shipping are also handled by the supplier.

2.2 No Charges to Hold Inventory

Maintaining and storing inventory increases in cost as the business scales and sells more.
In the case of dropshipping, the advantage is that the seller works without storing stock, which is the responsibility of the supplier.
The virtual store works as a mediator between the customer and the supplier of the product. Therefore, it is important to be careful when choosing these companies.
But although you don’t need to have a safe physical place to store your stock, your company needs to have a physical address and telephone number for the customer’s reference for any contact.

2.3 Variety of Products

Another advantage of selling with dropshipping is being able to work with a greater variety of products.
Your store can work with home products and electronics at the same time or even be a store with several product categories.
One way to use this variety to your advantage is to analyze the competition that exists in the product categories you are interested in, the prices charged, deadlines offered, etc. to be able to offer better conditions and stand out.
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3- Disadvantages of Dropshipping

3.1 Small Profit Margin

When it comes to dropshipping, advantages and disadvantages, the profit margin is a point that stands out in the analysis.
Many people disclose the high profitability, but as in every sales model there are expenses, costs and taxes for a business to exist that “eat” a good slice of profit.
In addition to legal expenses, the supplier also charges a fee for its service. Another expense is investment in ads to generate traffic, for example.
Therefore, it is important to be cautious when investing and having a really operationally and financially viable business via dropshipping.

3.2 Longer Delivery Time and Other Delivery Issues

Most dropshipping businesses deal with international suppliers, mainly Chinese and/or American.
This means that the purchase will not arrive quickly for the customer, in addition to being able to delay, which generates many customer complaints. Another even more serious disadvantage is that the product never reaches the customer.
The seller’s website must make it clear that the supplier of the product is international and that the delivery period is longer, specifying the number of days.

3.3 Taxation of Products

Product taxation is common in international purchases and, in the case of dropshipping, it can also happen.
This is another detail that must be made explicit on the product page, as this will be an expense for the buyer and he needs to be aware of this detail.
Read more about this subject in the post: “Learn what the import taxes are and how to calculate the expenses with these taxes”.

3.4 Losses with Returns

According to the law that ensures consumer rights, the buyer may regret the purchase within seven days and request a return and refund.
That responsibility for customer service rests with the seller, not the supplier.
The downside to the dropshipping model is that it doesn’t pay for the buyer to resend the product to the supplier. In most cases, this results in a loss.

4- How Do You Build a Dropshipping Business?

If you are interested in starting a dropshipping business, here are some steps to follow:

     • Choose a niche – When it comes to choosing a niche for your store, the sky is the limit! But make sure you pick something you are passionate about as it will make running your store a lot more fun.
     • Do research on your competition – Keep track of your main competitors, especially their websites and prices. Keep a notebook with you to take notes on the go. Make a spreadsheet so you can easily refer to it when making decisions for your store.
     • Fulfill orders and ship products – When you dropship, you process orders and ship products from your warehouse. You partner with a supplier that manufactures or distributes the products you sell, and they ship those products directly to your customers’ doors.
     • Find a supplier – Once you’ve chosen a niche, it’s time to find a supplier. The best way to do this is by looking at our list of the best dropshipping suppliers in the world! Make sure you compare prices and conditions between different providers before making a decision.
     • Set up your store – Once you’ve found a supplier, it’s time to set up your store. This can be done in a few minutes using E-commerce platforms like Shopify or WooCommerce.
     • Start Marketing – Once your store is set up, it’s time to start marketing! The best way to do this is by creating content and driving traffic to your store.


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5- What is Drop Servicing?

Drop Servicing is also known as service arbitration. This means that you find clients who need a service, but do not know that you are going to outsource, as all the negotiation will be done with you.
BPM Dropservice how does it work
This type of arbitration already exists in the physical world, it is similar to outsourcing. For example, contractors who negotiate a type of service and hire other people to perform it. This happens a lot in construction, painting. Where the person hires, they specify the price and deadline and then only monitor the execution of the service.

5.1 Pros of Drop Servicing

     • Broad Services – The delivery service offers a much wider range of services that you can offer your customers, making it easier to find an area of expertise that is in significant demand.
     • No previous experience needed to get started – Dropshipping requires you to have good knowledge about the products you are selling to be able to answer your customers’ questions and provide adequate information about their orders.
     • Service can be started with little or no money upfront – Dropshipping requires you to have a small amount of capital to buy the products you will sell and pay for your business setup costs and advertising expenses. Drop servicing does not require this level of investment because all it involves is marketing your services.
     • A low maintenance budget – Drop servicing also has lower operating costs than dropshipping because you don’t have to keep an inventory of products that other people are selling, and your main expenses will be marketing, purchasing the product, and advertising.

5.2 Cons of Drop Servicing

     • Quality Control – The main disadvantage of drop servicing is the lack of quality control. You have nothing to say about the quality of your order as you are not doing it yourself.
     • Morality issues – There is always a moral issue surrounding drop servicing. This is due to some not disclosing their outsourcing or hiring third parties. As a result, the client assumes that the individual they are dealing with is actually responsible for the work.
One approach to getting around this is to be direct and honest about the work procedure. Tell the client that you are in charge of a team of competent freelancers who will get the job done and deliver the results.

5.3 How to Build a Drop Servicing Business?

• Choose a Niche – This is important because it will help you focus your efforts and make it easier for you to find service providers who can help you meet your customers’ needs.
• Create a website – This is where you will be listing services for sale. Now that you have a website, it’s time to start populating it with your services. This will be your primary means of selling your services, so make sure it’s well organized and easy to navigate.
 • Find Service Providers – It is important that your service provider is experienced in the service you are selling to your customers. Examples of service providers are Fiverr or Upwork.
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6- Which Business Model Is Right For You: Dropshipping or Drop Servicing?

It’s up to you! It all comes down to your goals, skills and knowledge.

Here are some things you should consider to make your choice easier:

     • What services can I offer? Some of the most popular services offered through the delivery service include web design, graphic design, data entry, copywriting, search engine optimization (SEO).
     • Can I find a supplier for the products I want to sell? The best way to find suppliers is to use a directory like AliExpress, which allows you to search for products by keyword or category.
     • Do I have any experience in this area? There are certain things you need to be aware of before getting started. For example, dropshipping is not a get-rich-quick scheme. It takes time, effort, and patience to build a successful dropshipping business.
     • How much money do I need to get started? When it comes to starting a dropshipping or drop servicing business, you don’t need a lot of money. In fact, you can start most online businesses with very little initial investment.
However, you will need to invest in some essential tools like computer, software and internet connection. In addition, you will need to purchase any inventory or services that you plan to sell.
You should also consider your budget and how much time you are willing to dedicate to your business.
Dropshipping is a more hands-on approach, so if you’re looking for something that doesn’t require as much effort, drop servicing would be the best option.
However, keep in mind that quality control isn’t as stringent with drop servicing, so it’s important to do your research before choosing a supplier.

Cost and Time Investment

Fall maintenance can be cheaper. However, it requires more upfront investment as you will need to invest in tools and resources to find and evaluate freelancers.
As mentioned above, most of the time, dropshipping is faster to set up.

Required Skill Set

Drop servicing can be a great opportunity for both new and experienced entrepreneurs. But, there are certain skills you need to succeed. You’ll need to manage your time efficiently, communicate with clients, and oversee the work of your freelance team.

Customer Service

Delivery service lets you focus on customer service and building customer relationships. Delivery service can be a great opportunity for both new and seasoned entrepreneurs.

Shipping and Fulfillment

Dropshipping is the process of receiving orders for products from manufacturers and suppliers without having them in stock.
On the other hand, merchants who use fulfillment companies contract with them to outsource the work of storing, processing, and transporting inventory they already have.

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FAQ - Frequently Asked Questions About Dropshipping vs Drop Servicing Business Models

1. What are the disadvantages of dropshipping?

In global terms, the disadvantages of dropshipping are as follows: Less focus on customer service and satisfaction; There is no quality control of the transacted products; There is no stock control; Reduced profit margin; Extended delivery times.

2. Which model is most suitable for me?

Drop Servicing and Dropshipping each have their own pros and cons and can be a viable option for different types of sellers depending on their needs and goals. If you want more control and customization, Dropshipping might be the way to go. If you want an easier-to-manage solution and don't mind relying on a vendor, Drop Service may be the right choice.

3. How much can I earn doing dropshipping?

In general, profit percentages can range from 15% to 45%, and can reach 100% depending on the supplier. But before thinking about profitability, it is necessary to choose the market niche very carefully and choose a work platform that offers support for this type of business.

4. What types of service can I offer?

See some drop servicing models: Creating a blog/blog; Creation of Virtual Store (E-commerce); Blog Articles; Social Media Management; Logo; Printed or Digital Business Card; Copy for ads; Video or animation creation; Video edition; Traffic Management; Arts for Social Networks; Banners for Blogs.


In this article, you’ve checked out all the differences between the Dropshipping and Drop Service business models, in addition to staying on top of all the pros and cons of each model.
With all this knowledge, you can reflect and discover the best model for you to start and earn your first digits on the internet.
If you are looking for a less practical option, dropshipping might be the best choice for you! But if you’re interested in selling services, drop servicing might be for you!
The decision is up to you – but whichever path you choose, know that there is no wrong answer.

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