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Questions & Answers

Do you want to start a blog? A personal website? Perhaps an e-commerce store? Are you expanding your business? Are you not sure in how to proceed or how to decide?

Below we post for you some of the most common questions we have received regarding our services. We hope they serve to answer your questions.

But in case you have any other related question not answered below please feel free to contact us and we will be happy to answer you.

business

What is Black Pearl Matrix?

BPM is a company created by a team of specialists in web design, programming, online marketing and business strategy with the intent of offering high quality solutions for small, medium and big businesses.

professionals

What Is Web Designer and Web Development ?

Web designer is the most common term for professionals in this industry.
Oftentimes, when we say we are “web designers,” we refer to a very broad set
of skills—one of which is visual design.

Web development concerns with how a site looks and how the customers interact with it, including web usability and creating sites that are user-friendly encouraging interactivity for making the website so easy and intuitive to do so.

Web development comes in two flavors: Front-end development and back-end development. Some of the skills in these two flavors overlap, but they do have very different purposes in the web design profession.

A front-end developer takes the visual design of a website and builds it in code. A front-end developer uses HTML for the structure of the site, CSS to dictate the visual styles and layout, and perhaps even some Java script.

For some small sites, front-end development may be the only kind of development that is needed for that project. For more complex projects, “back-end” development will come into play.

Back-end development deals with more advanced programming and interactions on web pages. A back-end web developer focuses on how a site works and how the customers get things done on it using certain functionality.

This skill-set could include working with code that interfaces with a database or creating features like E-commerce shopping carts that connect to online payment processors and more.

growth

What our website design services will deliver

Here are just a few of the objectives we can achieve when designing a website tailored for your business:

Custom web design that results in a site that is visually appealing, easy to use, optimized, converts visitors into customers, is mobile-friendly, and encourages growth over time.

A mobile-friendly, responsive web design. 52 percent of all internet activity in the US originates from mobile devices, and Google is rolling out their mobile-first algorithm. We’ll design a site for you that looks and functions great on every screen size.

An SEO – optimized website that is built from the ground up with SEO best practices in mind.

A website that clearly communicates your company’s message with all the important information on your products, services, and company culture.

A website that drives leads using conversion optimized website design methodology and advanced user experiences to drive your visitors to action.

Clear calls to action that help users find information they want and convert visitors to customers.

Advanced functionality such as e-commerce, password-protected content, forums, event registrations, etc. You name it, we can build it.

Content writing services that build your brand, tell your story and attract traffic, using SEO -friendly best practices.

solutions

What you'll get working with BPM

We create custom website solutions for your needs tailored to meet the online demands of your customers, and we want you to be involved in every step of the process! When you design a site with us, you will have:

Direct communication with the web team to discuss the project including developing a strategy, design requirements, budget details, scope of work, schedule, etc. And for the convenience of our clients, our meetings are held using video conferencing.

Collaboration with an assigned Project Manager to review the web process, set expectations, answer any questions and ensure you are fully aware of how your site will be built.

An approval process of your site’s strategy, design, content, and launch.

A customized process to fit your needs. Of course, we know schedules can be hectic at times, so we can work with you whether you want to be thoroughly or only marginally involved.

assistance

Are Domain Registration and web hosting included on BPM services?

Domain and web hosting are not included in our web design packages. Domain name registration and hosting are offered as separate services.

You need to buy a domain separately or use your existing domain. However if the client has any problems in how to set up a domain we can help on doing it.

valuable

Will I get the ownership of my website and are there any monthly costs?

YES, you will have 100% ownership of your website, after the project is finished, the whole website is given to you with all it’s media ,code and content so that you can use it, upgrade and change it in the future as you wish.


And NO, from our part there will be no extra cost, after you pay for your website, and we delivery it, it is yours, your cost from that time on will be with the hosting company you choose to keep your website online.

support

After my website is ready, can I still take advantage of BPM's service?

YES !!! After your website is ready and delivered to you, we still can offer several services for your advantage, including SEO optimization, online marketing, among others.

diligence

How long does it take to have a web site designed?

The time frame is determined by the size, the complexity of your site design, in how fast you send us the material and information necessary to populate your website such as text and pictures,and your current design schedule.

When starting your custom made website, we will try to learn as much as possible about your ideas and needs. With as few alteration phases as possible we’ll show you your new mock layout template PDF for your approval ASAP.

Though site construction time vary, once we have all of your provided information, and we agree on a schedule, we stick to it. In fact, just as example for comparison, a small website often take us from 2 weeks to 1 month to be finished, a medium from 1 to 2 month, while more complex websites may take us anything above 2 months to finish it.

improvement

What if I already have a website? Can BPM help to refurbish my website?

Yes, we’d be happy to work with your existing design. We may need to make some modifications to accommodate new improved features.


We can go over any changes that may need to be made after we see the design you have or even create a new custom-made website using the old one as model in little time and with minimal effort.


For instance, the pages and the images and content from your old site can be used once again if you want ensuring that there is very little downtime for your online business.

affordable

What are the BPM website packages and prices you offer?

We provide many professional website design and other services, however to simplify we have 3 main comprehensive website package plans:

MARBLE PLAN starting at US$ 95, which is the best solution for a small start up website

PEARL PLAN package starting at US$ 350, which is intended to help medium size or growing companies

PLATINUM PLAN package starting at US$ 650, which focus on e-Commerce and other complex website solutions for big companies.

Other services not included on these packages, such as marketing, logo design, SEO optimization among others, are available and offered separate if requested.

responsiveness

Will my website be Search Engine friendly?

All our websites design is compliant with search engine guidelines. To gain maximum visibility through the search engines, we highly recommend utilizing our comprehensive SEO Services (which are not included in the packages we offer).

Comprehensive search engine optimization (SEO) work is a process that typically takes several months. The factors that influence the speed that your site advances in the rankings include the age of your site, the existing quality of the website and how it is optimized, your competition, and the skill of the firm who is optimizing your site.


That said, you should see positive change in your rankings within the first month. We have helped clients with brand new websites rank on the first page of Google for competitive keywords within one to two months.

solutions

Would BPM help me with online marketing and other services?

Yes, we are always ready to help you with all that you need to achieve success, including logo designing, content writing, website maintenance, app creation, online marketing, SEO optimization, affiliated services and anything else you may request.

We will also train you on how to use your web site’s control panel, make minor updates to your website, change photos and videos, understand search engine stats or anything you’d like to know about managing your web site. As well as you can always email us if you have any question regarding your website and online service solutions.

easiness

How can I pay for a BPM services?

Payment for Marble, Pearl and Platinum plans are made in two installments: 50% down when signing up BPM service contract and the remaining 50% when the website is approved by the client and ready for deployment.


Payments for additional services are made all at once with the first installment. For more info please check Terms and Conditions.

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