Web Design, Hosting, Digital Products & Services
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Web Design, Hosting, Digital Products & Services
Chaport
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Chaport
With Chaport, you can improve communication with customers by offering fast and efficient support through live chats.
Chaport is key to driving growth for companies by allowing them to connect with customers across multiple communication channels, such as live chats, Facebook, Telegram and Viber.
With features like knowledge base and automatic invitations, Chaport allows companies to encourage self-service and provide fast, accurate responses to ensure customer satisfaction.
Chaport benefits include:
• Easy integrations with other systems.
• Real-time synchronization between devices.
• Saved responses with custom templates.
• Detailed customer information.
• Easy sending of files and media.
• Customization of widgets.
• Automatic chat invitations.
• Real-time chat reports.
Some testimonials from satisfied customers with Chaport:
“This was definitely my best experience with live chat software. Plug and play. Intuitive. Fast. Amazing.” — Carl E.
“Great simple live chat solution that provided my business with a direct way to communicate with potential customers through my website.” — Jorge R.
“Chaport Bot is intuitive and you don’t need any training for it. My colleagues and I use apps for Windows and Android and it works perfectly.” — Igor N.
FAQ – Frequently asked questions about Chaport
What are Chaport's key features?
Chaport offers features like live chat, chatbots, knowledge base, automatic invites, saved replies, file upload, widget customization, and real-time reporting.
Is it possible to integrate Chaport with other platforms?
Yes! Chaport has integrations with more than 4,000 applications through Zapier, in addition to offering an API for custom integration with other platforms.
How does Chaport help with customer service automation?
Chaport enables service automation through chatbots, which answer common questions, qualify leads, collect feedback and offer instant support 24/7.
Is it possible to customize the appearance of the chat widget?
Yes! Chaport offers widget customization, which allows you to modify colors, background, texts, position and even add photos of the operator.
Does Chaport provide reports on chat performance?
Yes! Chaport offers real-time reports that allow you to view information about incoming chats, missed chats, and operator working hours.
Does Chaport offer knowledge base resources?
Yes! Chaport has a knowledge base that allows you to create articles to help customers and activate FAQ bots to automatically suggest relevant answers during chats.
Is it possible to make money online with Chaport?
Chaport is a communication and customer support tool that helps improve efficiency, increase sales and, consequently, contribute to the growth and profitability of online businesses.
Does Chaport offer any type of guarantee or refund?
Yes! Chaport offers a 30-day money-back guarantee to ensure customer satisfaction with the communication platform.
