JivoChat
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JivoChat
With JivoChat, it is possible to build efficient communications with customers by unifying channels such as live chat, social media, messengers and phone calls to provide personalized service.
JivoChat is essential for companies that want to optimize customer support, increase conversion rates, and improve customer loyalty with integrated chatbots.
With features such as API for developers, CRM integration and data analysis, JivoChat offers a complete solution to improve the quality of customer service and drive sales for online businesses.
JivoChat benefits include:
• Easy and quick integration into websites.
• Unification of communication channels.
• API for developers and customization.
• Chatbots for automatic responses.
• Integration with CRM and other solutions.
• Secure storage of personal data.
• Analysis of statistics and performance.
• Optimization of customer support.
Some testimonials from satisfied customers with JivoChat:
“Since implementing JivoChat, our conversion rate has increased by 20% and customer satisfaction has reached record levels.” – Horatio M.
“JivoChat helped us improve our customer service, reducing response time by 50% and providing a more personalized experience.” – Elijah C.
“With JivoChat, we’re able to consolidate all communication channels in one place, making it easier for our team to serve and delight our customers.” – Bennett H.
FAQ – Frequently Asked Questions about JivoChat
What are the main features of JivoChat?
JivoChat offers features like live chat, social media integration, phone calls, chatbots, data analytics, API for developers, and more.
Does JivoChat integrate with other platforms?
Yes! JivoChat offers integrations with several popular platforms such as CRM, email, social media, ticket management systems, and many other third-party solutions.
Is it possible to embed JivoChat into your own websites or web applications?
Yes! JivoChat provides an API for developers that allows them to easily embed the chat solution into their own websites or web applications.
Does JivoChat support chatbots?
Yes! JivoChat has built-in chatbots that answer frequently asked questions and free up operators to deal with more complex customer questions.
Is it possible to analyze performance data and statistics in JivoChat?
Yes! JivoChat offers detailed analytics and statistics for users to monitor team performance, response time, and the effectiveness of customer service campaigns.
Does JivoChat support phone calls?
Yes! JivoChat allows you to make phone calls directly on the platform to provide integrated and convenient communication with customers.
Does JivoChat have integration with a CRM system?
Yes! JivoChat offers integration with several popular CRM systems for users to synchronize information and improve customer relationship management.
How JivoChat helps improve customer service?
JivoChat unifies communication channels, provides quick responses through chatbots, allows the secure storage of personal data and offers tools to monitor the quality of service.
